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Health plan problems? Most Americans do nothing about it.

The vast majority of people do not complain formally about problems with their health plans, even if those problems have significant consequences, such as costing them thousands of dollars out of pocket or denying them essential care, say health policy experts. This creates an interesting dynamic… how can we expect health plans to cater to our needs if we don’t tell them what we need? If we told them, would they listen? People can vote with their dollars at least, but at the same time, we need to be willing to speak out. Opinions do count if they begin to add up. Ask me about how you can easily make this happen, with no costs, junk emails, etc, at

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